How do I order a crown?
Each available design can be ordered through its product page. Select the piece you would like, add it to your bag and complete checkout in the usual way.
FREQUENTLY ASKED QUESTIONS
Answers to the questions we’re most often asked about ordering, lead times, materials, shipping, care and bespoke commissions.
If you cannot find what you need here, the Contact page is the best place to reach us.
ORDERING & MADE TO ORDER
Each available design can be ordered through its product page. Select the piece you would like, add it to your bag and complete checkout in the usual way.
The current Westwired collection has an approximate lead time of two weeks before dispatch. If a piece needs longer, this will be stated on the product page.
Most Westwired crowns are made to order rather than held as finished stock. The product page will always make this clear.
The design, palette and overall silhouette will remain consistent, but small variations are part of the handmade process and give each piece its own character.
Of course. If you are unsure about a piece, styling, materials or suitability for an occasion, use the Contact page and we will be happy to help.
Small questions are always welcome, but substantial changes are better handled as a bespoke commission so the piece can be designed properly around your idea.
SHIPPING & DELIVERY
Westwired is based in the UK. Complimentary insured UK delivery is included in the product price. International delivery is currently available by enquiry. Please contact us before ordering so we can confirm availability and delivery costs for your destination.
Made-to-order pieces are normally dispatched after their stated production lead time. The current collection is approximately two weeks unless the product page says otherwise.
Complimentary insured UK delivery is included in the product price. International delivery is currently available by enquiry and is charged separately according to destination. Please contact us for a delivery quote before ordering.
Yes. UK orders are sent using an appropriately insured tracked service for the value of the crown. Tracking details will be sent once the parcel has been dispatched.
Each piece is carefully packed to protect the wirework and decorative elements during transit, with presentation considered as part of the experience.
Please contact us before ordering if you have a fixed event or wedding date. We can confirm whether the current lead time and delivery window are realistic.
CARE & MATERIALS
Westwired pieces are made using combinations of hand-twisted wire, glass beads, crystals, glass pearls and selected decorative elements such as shells, depending on the design.
Store it somewhere dry and protected where the wirework cannot be crushed or snagged. Keeping it in its packaging between wears is usually the safest option.
Unless a product description states otherwise, the collection uses decorative glass, crystal and pearl-effect materials chosen for colour, lustre and light rather than precious gemstones.
Avoid prolonged exposure to water, humidity, perfume, hairspray and other chemicals, as these can affect wire finishes and decorative materials over time.
The pieces are designed to feel substantial enough to hold their shape while remaining wearable. Weight varies by design, so please contact us if you need guidance on a particular crown.
Use a soft, dry cloth or a very soft brush to remove dust. Avoid soaking the piece or using abrasive cleaners, polishes or chemical jewellery solutions.
BESPOKE COMMISSIONS
A bespoke commission is designed from the beginning around your idea rather than adapted from an existing crown. Colour, silhouette, scale, materials and mood can all be explored.
Bespoke commissions are quoted individually because the price depends on the complexity of the design, materials and amount of handwork involved.
Minor questions about an existing design are welcome, but substantial changes are treated as bespoke work so the piece can be designed properly rather than altered beyond its original character.
Lead times vary according to complexity and current workload. We will discuss timing with you before the commission is confirmed, especially if you have a fixed event or wedding date.
Visit the Bespoke page and send an enquiry with your inspiration, occasion, preferred colours and any references that help explain the world or feeling you have in mind.
Westwired can work from themes, moods and references, but bespoke pieces are intended to be original designs rather than direct copies of another maker’s work or an existing costume.
STILL HAVE A QUESTION?
If you cannot find the answer you need, send us a message and we’ll point you in the right direction.